# Privacy Policy

Last updated: May 29, 2025

## Introduction
Medway is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal and health-related information when you use our healthcare application Medway available on the Google Play Store. By using the App, you agree to the practices described in this policy.

## Information We Collect
We collect the following types of information:

### Personal Information
- **Contact Information**: Name, email address, and phone number provided during account creation or registration.
- **Health Data**: Fitness data (e.g., steps, heart rate), medical records, or other health metrics if you use features like Health Connect or sync with external devices.
- **Usage Data**: Information about how you interact with the App, such as features used and time spent.

## How We Use Your Information
We use your information to:
- Provide and improve App functionality, such as personalized health insights or fitness tracking.
- Communicate with you, including sending notifications or responding to support requests.
- Ensure compliance with legal and regulatory requirements, including health regulations like HIPAA.
- Analyze usage patterns to enhance user experience and App performance.

## Data Sharing
We may share your information with:
- **Healthcare Providers**: If you use features like telehealth consultations, your data may be shared with licensed professionals with your consent.
- **Third-Party Services**: We use analytics and cloud storage providers that comply with Google Play policies and applicable laws. These providers are contractually obligated to protect your data.
- **Legal Authorities**: If required by law or to protect our rights, we may disclose your information to authorities or in response to legal processes.

## Data Security
We implement industry-standard security measures, including:
- Encryption of data in transit and at rest.
- Access controls to limit data access to authorized personnel.
- Regular security audits to identify and address vulnerabilities.

## User Controls
You have the following rights:
- **Access and Update**: View and edit your personal information in the App’s settings.
- **Data Deletion**: Request deletion of your account and data via the App’s “Delete Account” feature or by contacting us at support@magdsoft.com.
- **Opt-Out**: Disable optional data collection (e.g., location or health data) in the App’s permissions settings.

## Data Retention
We retain your data only as long as necessary to provide App services or comply with legal obligations. Deleted data is securely removed within 30 days, unless required for legal purposes.

## Health Connect Integration
If you use Health Connect to sync health and fitness data:
- We only access data you explicitly allow through permissions.
- Data usage is limited to approved use cases, such as fitness tracking or health insights.
- We comply with Google’s Health Connect policies and disclose these practices in the Google Play Data Safety Form.

## Children’s Privacy
Our App is not intended for children under 13. We do not knowingly collect data from children without parental consent. If you believe we have collected such data, contact us at support@magdsoft.com.

## Regulatory Compliance
We comply with applicable laws, including:
- **HIPAA**: For U.S. users, we protect health information as required by the Health Insurance Portability and Accountability Act.
- **GDPR**: For EU users, we provide additional rights like data portability and erasure.

## Disclaimers
The App is not a substitute for professional medical advice. Consult a healthcare professional for medical decisions. We are not liable for decisions made based on App-provided information.

## Contact Us
For questions or concerns about this Privacy Policy, contact us at:
- Email: support@magdsoft.com


## Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes via the App or email. Continued use of the App after updates constitutes acceptance of the revised policy.